Shipping and Freight Details

All of our products are shipped free of charge (domestic ground) and if there are any charges due to special conditions it will be noted and you will be advised of the charge. Rule of thumb is that nobody will deliver your product indoors unless you are willing to pay for that. UPS, FedEx and LTL carriers are geared for dock or door only deliveries.

LTL shipments (truck) are always ‘tailgate’ and the product will not be delivered inside unless a special request is submitted to our customer care department. Truckers use loading docks typically to unload and if the carton is large they simply do not have the ability to move it inside.

If you need your product setup and installed in place, contact our customer care people who will assist you in making those arrangements. If you have any kind of special delivery conditions, please note such in the comment field of your shopping cart at check out.

Certain shipments will not be left without a signature, however many items are left at your door since it is likely that the local UPS or Fedex driver has been there before and knows where to leave it.

If you choose to have your shipment expedited on a rush basis and request a next day or second day delivery option, we can only guarantee that service for the day(s) following the day that it leaves our factory. If you submit your order late in the day it may not leave that day but the next. Always call us when you have an especially ‘hot’ shipment

We do offer shipping to Canada, Alaska and Hawaii. Orders to these states and territories carry special freight costs and must be custom quoted. Please e-mail or call us (866-495-0400) with your inquiry.